Legal

Terms of Service

These terms govern your use of Thruline. If you have a signed master agreement with us, that agreement controls where it conflicts with these terms.

Last updated: July 1, 2026

Agreement

By accessing or using Thruline, you agree to these terms on behalf of yourself and any organization you represent. If you don't agree, don't use the service.

Accounts

You're responsible for your account, for keeping credentials secure, and for the activity of users you invite. You must provide accurate information and be old enough to form a binding contract in your jurisdiction.

Acceptable use

You agree not to misuse the service. In particular, you won't:

  • Break the law or infringe others' rights.
  • Probe, scan, or disrupt the service or its security.
  • Reverse engineer or resell the service except as permitted.
  • Upload malware or content you don't have the rights to.

Subscriptions and billing

Paid plans are billed in advance on the cadence you select and are non-refundable except as required by law. Fees exclude taxes. We may change pricing with notice effective at your next renewal. Non-payment may result in suspension.

Intellectual property

We own the service and all related IP. You own your content. You grant us the limited rights needed to host and operate the service for you. Feedback you share may be used to improve the product without obligation.

Warranties and disclaimers

We provide the service with reasonable care and skill. Except as expressly stated, the service is provided "as is" without warranties of any kind, to the fullest extent permitted by law.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential damages, and each party's total liability is capped at the fees paid in the twelve months before the claim. Nothing limits liability that cannot be limited by law.

Termination

You may stop using the service at any time. We may suspend or terminate for material breach or non-payment. On termination, your right to use the service ends and we'll make your content available for export for a limited window.

Changes and contact

We may update these terms; material changes will be notified in-product or by email. Questions? Reach us via legal@thruline.co.